Q. How Do I Contact You?

A. The best way to contact us is to email us via our Contact page or phone us at 210-860-3619 during business hours of 8am-5pm CST Monday through Friday.

Q. Can I Order By Phone?

A. Absolutely! Give us a call at 210-860-3619, and we'll be happy to help!

Do You Have A Physical Store To Shop At?

A. Sorry, we don't. In order to keep prices low for our retail and wholesale customers, we have adopted an Internet-based business model. By doing so, our overhead is lower, so we can pass on the savings to you.

Q. How Long Will It Take To Get My Order?

A. This can depend on the method of shipping you select. We offer USPS Priority Mail, FedEx Ground, UPS Ground.

  • USPS Priority Mail takes 2-3 business days for delivery. This is an estimate and does not come with a guaranteed delivery date.
  • UPS Ground & FedEx Ground take 3-5 business day for delivery.
The day the package is shipped is considered day "0". Most orders are shipped within 24 hours. If there is a delay, we will call or email you.

Q. Do You Have A Sizing Chart? How Do I Know What Size To Order?

A. You can find size charts on our Size Charts page. Please follow the notes and tips where provided to give you a more accurate sizing.

Q. Help! I Forgot My Account Password!

A. Not a problem! We've been there too, so we created a handy Forgot Password page. Just insert the email address that you used to sign up for an account, and we'll email you instructions.

Q. How Do I Change My Email Address?

A. All you have to do is log into your account via the Log In link on the top right of our website, which changes to a My Account link, click on the My Account link, and click the Change Email Address link.

Q. What Are The Differences In The Lens Types?

A. No problem! Just visit the Lens Type and Definitions page.

Q. Do You Have More Information On Metal Armor® Products?

A. Sure do! We have a page dedicated to Metal Armor® Frequently Asked Questions.